Great place lovely staff
Nice place lovely staff.
I hadn't been to Hairpod in a while and I certainly won't be back. I had booked a cut and colour for a wedding and took a half day for an appointment at Hairpod and left with nothing done to my hair!When I arrived at the salon the girl said she 'couldn't combat a tint with a tint' - My hair is blonde and I wanted it slightly lighter, but apparently this was not possible. She said I would require highlights.I said 'okay, highlights would be fine' but apparently she did not have time for highlights. She suggested I rearrange my appointment. When I said I would just take the trim (thinking I'd dye it myself when I got home) she didn't have time for that either! She asked me to wait a further 20 minutes so she could sort out another client first. After I said just to leave it and she offered to rearrange my appointment for me on leaving the salon a friend of hers bounded up to her and she began chatting. I am unsure whether she just double booked me or she had asked me to return at a later date because her friend her showed up, but this is the poorest customer service I have ever received. After taking a half day from work for the appointment and thinking I was getting my hair done for an upcoming wedding that weekend I left feeling stressed and incredibly disappointed. I spoke to my friend who's a hairdresser and she managed to lighten my hair and give me a trim. Thank God for friends, but I certainly won't be back to this place EVER.
This is a realky good hairdressers friendly staff and good quality work
You always get a great hair cut here
Hairpod is a UK Hair Care based in Johnstone, Scotland. Hairpod is located at 62 High St, Johnstone PA5 8SG, UK.
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